Contact
Last updated: May 6, 2026
Use the addresses below so we can route your request correctly.
Support
App issues, account help, recording problems, upload errors, and general questions.
Billing
Refunds, cancellations, invoices, subscription questions, and payment-provider requests.
Privacy
Data access, deletion, correction, and privacy requests.
Legal / Abuse
Copyright, illegal content, impersonation, harassment, or security abuse reports.
General
Partnerships, general questions, and non-urgent product feedback.
Coaching
Coach workflows, review rooms, team use, and creator feedback.
Company
RiftRec is owned and operated by NAOHEZI LLC.
Response Times
We try to respond to support and billing requests within 2 business days. Abuse, copyright, legal, and security reports are prioritized based on risk and urgency.